| Function |
NetSuite Web Based Application |
In-House Application |
| Access |
Internet connection and web browser. You can access your information from anywhere at any time.
|
Need to be on the in-house network. Access from outside requires more infrastructure.
|
|
Order Management |
Orders from customers, partners or your direct sales team over the web, of course, entered directly by those responsible. Order management integrated with accounting and AR |
Expensive interfaces required for any web orders. Orders from direct team or partners keyed from faxes and emails. Inefficient. Data integrity issues |
|
Purchasing, Inventory and A/P |
Multiple locations place orders, approve and receive goods. Support for inventory at multiple sites. Online Expense and Time reports are easy and convenient.
|
Multiple locations require a wide area network. Expense and Time reports are a hassle. Faxed or emailed, and then rekeyed. |
| General Ledger |
Custom reporting with click, not code. Out of the office on business? Log in from anywhere and see where things stand.
|
Technologist required. Each report is a project requiring lots of your staff's time. Need something while away? The office can fax it to the hotel. |
|
Web Presence or E-commerce |
Native support for e-commerce, customer service issues logged online, online lead capture. Interaction with Customers, Partners and employees over web is seamless. |
Does not play well with web technologies. Interfaces seem to break often and ongoing consulting required. |
|
Business Continuity |
NetSuite affords you a complete business continuity plan. When disaster strikes you continue to do business on NetSuite from another location.
|
Disaster has dire consequences. How to rebuild a system? Long healing process. Very expensive to manage this risk. Strategy: Hope |
| Backup and Restore
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NetSuite's 3 tiers of data redundancy means that your data is safe, no question. Restore process run weekly.
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Backup done by office manager. Takes a tape home. Has never tried to restore. "Haven't needed to yet!"
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