What we were looking for was someone who clearly understood business and accounting processes and who also understood "the big picture" in terms of the system itself - i.e., not only how all the different features work, but how they affect other areas of the system (reporting, CRM, accounting, etc.).
SightLines Consulting was invaluable in this regard and I can honestly say that if it weren't for their guidance and help, we would probably have months of rework ahead of us right now. I would also add that SightLines came up with several excellent solutions to problems, all of which were related to specific business requirements (we're in the food industry) that NetSuite doesn't handle very well "out of the box".
So in short, I can recommend SightLines' services to you without any reservations whatsoever.
Cecelia Quilty, Director of Information Services, Orchard Sweet, LLC. www.orchardsweet.com
Our business model is unique: We offer 'Infrastructure as a Service' (IaaS) in our state of the art data center. We purchase and deploy servers, networking and software, then we turn around and sell these as services to our corporate clients. SightLines was able to absorb our unique model and suggest very creative, scalable solutions in NetSuite. We run our entire business on NetSuite and as we expand to other regions of the country we can continue to rely on NetSuite and SightLines to enable our growth.
John Qualls, President, BlueLock, LLC.
www.bluelock.com
"I wanted to say 'thank you' to SightLines Consulting for a job well done helping Lifestyle & Leisure Creations implement NetSuite. We are pleased with your ongoing level of service. As questions and clarification have come up, you have continued to help out. In fact, it's refreshing to have a vendor remember that customer service should always be the first priority. Thanks!"
John McCune, Director of Operations, Lifestyle & Leisure Creations
(Full ERP, CRM and E-Commerce customer).
“SightLines Consulting helped us tremendously. With their assistance, we have finally gained the value we expected from the NetSuite system. Sightlines helped us re-engineer our processes and the result has been less confusion, better reporting, and more time for our clients. We are really pleased.”
Chris Sitek, Partner, Tactical Allocation Group http://www.tagllc.net
"SightLine's expertise and quick response times helped us out in a crunch. Tom was able to provide the specialized attention we needed that we couldn't find anywhere else. I would encourage anyone needing help implementing NetSuite to engage SightLines Consulting."
Tim Morris, Owner, ProNet Designs, Inc. http://www.pronetdesigns.net
"Delta has used the NetSuite product for over three years now and we are very pleased with the product. We run our complete business on NetSuite (Sales, AP/AR, Payroll and Support). Sightlines Consulting has been a valued resource for us as we enable new features and expand our use of the product."
Mark Wheatley, Owner, Delta Network Services http://www.delta-ns.com
"Spinning off a business can be a daunting challenge. As a new business owner I was challenged with keeping an existing business alive, while setting up entirely new systems. Sightlines provided TPC Healthcare with advice and expert know how, along with the personalized attention that we needed as we’ve “built the plane, while flying it.” We could easily have purchased impersonalized packaged services that were bundled as part of our licensing purchase, but I knew that we would need on-demand, ongoing and consistent support. As our systems and company continues to evolve, we are comforted that Tom and his team are there for us from the most basic questions, to the development of complex business processes."
—Kenny Schiff, Managing Partner, TPC Healthcare (Stratford, CT)
TPC Healthcare Site
As a former consultant who has implemented ERP & CRM systems in the past, I have found working with Sightlines to be a top quality experience. .... Thanks Sightlines!
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Chris Schwallbach, VP – Finance & Administration, Skyway Systems, Inc.
Some of our Clients